JOB DESCRIPTION

ACCOUNT STRATEGIST

  • Location: Remote, but must be local to Indianapolis, Indiana

  • Full-Time, W-2 Employee (MUST be authorized to work in the US). 

  • Working hours required between 10-4pm ET, Monday-Friday, with remaining hours flexible so long as meetings are attended and deadlines are met.


Who We Are (and Why You’ll Want In)

FlyDog Digital is a strategic marketing agency built for bold brands ready to scale without selling out. From branding to SEO to show-stopping websites, we help founder-led companies get clear, get seen, and get real results.

We don’t do fluff—and we don’t expect our team to either. Founded by Carly Kerndt, FlyDog is a high-performance, people-first workplace that values clarity, creative freedom, and honest collaboration. We’ve traded micromanagement for real trust, and corporate B.S. for transparency and flexibility. If you want to grow with a company that actually gives a damn about its people, you might be in the right place.

Why Work With Us?

  • You’ll be part of a thoughtful, high-performing crew that roots for each other’s success.

  • Your ideas won’t just be heard—they’ll be implemented.

  • Weekly team calls mix wins, check-ins, and reflections (yes, book club is mandatory and awesome).

  • We believe in boundaries, PTO, and people having full lives.

  • You’ll be given real ownership and real support—no babysitting, no silos, just shared accountability.

Why This Role Is For You

You’re a strategist through and through—the kind who sees both the high-level vision and the steps to get there. You’re fluent in client goals, obsessed with retention and results, and know how to keep both clients and internal teams aligned.

You’re the right fit if…

  • You’re confident leading calls, facilitating onboarding, and presenting strategy in a way clients actually understand.

  • You have deep experience with SEO, social, branding, and web—and know how they all connect across the customer journey.

  • You thrive when juggling strategy, collaboration, and client communication.

  • You’re proactive, detail-oriented, and unafraid to own the client relationship from start to finish.

🚫 This Might Not Be For You If…

  • You struggle to communicate clearly or diplomatically with clients.

  • You don’t enjoy leading or facilitating meetings and strategic presentations.

  • You get overwhelmed managing competing deadlines and team deliverables.

  • You’d rather be an executor than a big-picture thinker.

  • You’re waiting for someone to tell you what to do next.


What You’ll Be Doing

Strategic Planning & Execution

  • Create 90-day strategic plans for retainer, branding, and web clients

  • Use onboarding insights, analytics, and audience and competitor research to position brands for success

  • Identify growth opportunities and guide pivot points where needed

Collaboration & Oversight

  • Act as the strategic lead across design, SEO, paid, and social teams

  • Review deliverables for clarity, consistency, positioning, and alignment before they reach the client

  • Track progress, communicate blockers, and ensure all execution ladders up to strategy

Client Communication & Retention

  • Lead onboarding and quarterly review calls with clarity and confidence

  • Serve as the main point of contact for ongoing strategy discussions

  • Own the client re-signing process and renewal conversations (retention and upsells are your main KPIs)

What You’ll Need

Required

  • 3+ years in a digital strategy or marketing leadership role

  • Proven experience creating and managing strategy across multi-channel campaigns

  • Deep understanding of SEO, paid media, organic social, branding, and how they fit into a customer journey

  • Ability to analyze data, identify patterns, and translate findings into marketing priorities

  • Strong writing, speaking, and client communication skills

  • Project oversight experience and comfort managing cross-functional teams

Bonus Points

  • Experience in an agency or fast-paced, founder-led environment

  • Knowledge of ClickUp, Google Analytics, and SEO tools

  • Prior ownership of retention or renewal metrics

  • Strong emotional intelligence and client-facing presence

Compensation & Perks

  • Salary: $65,000-80,000/year (depending on experience)

  • Benefits: Health, dental, and vision insurance

  • Time Off: 2 weeks PTO, 10 holidays, your birthday off

  • Remote Work: Flexible hours with results-first accountability

  • Culture: Transparent, collaborative, and growth-oriented


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